Steve Jones

Senior Vice President & Chief Operating & Human Resources Officer Towson University

Steve Jones, Senior Vice President of Campus Operations and COO/CHRO for Towson University, joined TU in December 2017 as Associate Vice President of Human Resources.
He was named Senior VP of Campus Operations in February 2024.
His areas of responsibility include

  • Human Resources (Staffing, Training, Organization Development, Pay, Benefits, HRIS, Employee/Labor Relations and University switchboard/reception),
  • Facilities Management (Maintenance, Operations, Planning, Construction, Sustainability, Landscaping, Fleet, and Utilities),
  • University Store
  • Public Safety (Police, Emergency Preparedness),
  • Parking & Transportation and
  • Postal Services

These areas include more than 300 employees and an annual budget of over $50M.
Steve has more than 30 years of human resources experience including key HR leadership roles in the private and public sector with organizations such as Frito-Lay and the City of Raleigh, NC and has also been an adjunct instructor at Towson University as well as previously at Elon University and High Point University in North Carolina.
Steve also served as an elected school board member for over 20 years in North Carolina.
Steve holds a BS in Business Administration from Washington & Lee University in Lexington, VA and an MBA from High Point University in High Point, NC. He has also earned and maintained certification as a Senior Professional in Human Resources (SPHR) and a Senior Certified Professional (SCP) with the Society of Human Resource Management (SHRM).

Seminars

Thursday 25th June 2026
Develop: How Can Higher Education HR Functions Strengthen Trust and Decision‑Making While Navigating Disruption and Change?
11:50 am
  •  What breaks first when institutions rely too heavily on job boards, agencies, and last‑minute recruitment?
  • How do employee advocacy, storytelling, referrals, and early pipeline investment change the shape of demand rather than just increasing volume?
  • Where should universities intentionally stop investing in short‑term attraction tactics that never compound?
  • How can leaders assess whether a talent strategy is becoming more self‑sustaining over time?
Steve Jones -Towson University - Speaker Photo at LEAP HR: Higher Education 2026