Discover: The Great Skills Merge: Why “Human” Skills Are Your Best AI Strategy
- Quantifying how the rapid deployment of AI agents across administrative, academic, and student facing functions is accelerating demand for uniquely human capabilities such as judgment, empathy, ethical reasoning, and complex collaboration, drawing on proprietary Cornerstone OnDemand labor market data and 2026 workforce projections to show how the skills premium is shifting in real time
- Reframing traditional role design by mapping the emerging hybrid skill profiles now required across colleges and universities, as the historic divide between “technical” roles and “people centric” roles collapses and faculty, staff, and administrators are increasingly expected to combine digital fluency with advanced human decision making
- Designing a data-driven, whole person development strategy that enables institutions to close critical skills gaps, preserve the human touch in an AI enabled operating model, and intentionally prepare their workforce for higher value, judgment intensive work rather than incremental automation