Develop: How Can Higher Education Institutions Embed AI to Increase Capacity While Preserving Human Judgment and Trust?

  • How can HR leaders in higher education introduce AI in ways that reduce fear and skepticism among faculty and staff while strengthening confidence in decision‑making?
  • Which HR and talent processes in universities are best suited for AI enablement first, and where should human judgment remain clearly in control?
  • How is AI reshaping skill expectations for faculty, staff, and administrators, and what risks emerge if institutions adopt tools faster than they redesign roles and capabilities
  • How can institutions measure AI impact in higher education beyond efficiency, including quality, consistency, service experience, and trust?